Shipping policy
🚚 Shipping Policy — Casefinity
Effective Date: 15 June 2026
Brand: Casefinity
Contact Email: info.casefinity@gmail.com
Shipping Regions: United States, Canada, United Kingdom, Australia
1. Order Processing Time
All Casefinity products are made to order using a print-on-demand production model.
- Production time: 2–5 business days
- Orders are processed Monday–Friday (excluding holidays)
Once your order has been produced and packaged, it will be handed over to the shipping carrier for delivery.
2. Shipping Times (Estimated)
After production, estimated delivery times are:
- 🇺🇸 United States: 3–6 business days
- 🇨🇦 Canada: 2–5 business days
- 🇬🇧 United Kingdom: 2–4 business days
- 🇦🇺 Australia: 2–5 business days
⚠️ These are estimated delivery times only. Delays may occur due to customs, carrier issues, or peak seasons.
3. Shipping Costs
Casefinity offers the following shipping structure:
- Standard shipping rates apply at checkout
- Free shipping may be offered on qualifying orders (see current promotions or minimum order threshold on site)
Shipping costs are calculated at checkout based on destination and order size.
4. Order Tracking
Once your order has been shipped, you will receive a tracking number via email.
Tracking updates may take 2–5 days to appear after shipment due to carrier processing times.
5. International Shipping
We currently ship to:
- United States
- Canada
- United Kingdom
- Australia
International orders may be subject to customs processing. Casefinity is not responsible for:
- Customs delays
- Import duties or taxes charged by your country
Any additional charges are the responsibility of the customer.
6. Lost or Delayed Packages
If your order has not arrived within:
- 30 days after shipping (USA/UK orders)
- 35 days after shipping (Canada/Australia orders)
Please contact us at info.casefinity@gmail.com and we will assist you.
We may offer a replacement or refund if the package is confirmed lost by the carrier.
7. Incorrect Address
Customers are responsible for providing accurate shipping information.
Casefinity is not responsible for:
- Incorrect addresses
- Undeliverable packages due to missing or wrong details
If an order is returned due to an incorrect address, reshipping costs may apply.
8. Multiple Items in an Order
If your order includes multiple items, they may be shipped separately depending on production locations. You may receive multiple tracking numbers.
9. Processing Delays
During peak seasons (holidays, sales, or promotional periods), production and shipping times may be slightly longer.
We appreciate your patience during these periods.
10. Contact Us
If you have any questions about shipping or your order: